Charlotte was great to work with, When we were out bid on our first house of choice Charlotte helped us to find one that was even better, she was easily contacted and so lovely to deal with throughout the whole process. We don't often buy or sell houses so we didn't really know how it all works or what steps went next but this wasn't an issue as Charlotte helped us at every turn. I wouldn't hesitate to recommend Charlotte to future home buyers or sellers.

Good follow-up, patience with our questions, not only about the property but also about the surrounding area assisted us in our decision to purchase. We were happy with Charlotte's speedy response to our many queries and are looking forward to becoming part of the community.

Superb local knowledge, caring, empathy, helpful, great communication, friendly positive advice.

Charlotte was an extremely nice person to deal with. With continual communication and progress reports, she led us through the sales process with professionalism. We have no hesitation on recommending Charlotte as a real estate agent.

Proactive on the comms.

All round a great, informative and genuine

Thank you Harley and Charlotte always a pleasure to deal with professional people who know the local Hanmer area and are always happy to go the extra mile.

Negotiated well to get as close as possible to the required price Worked well as Team Bayleys to secure a buyer Always very accommodating

Always a pleasure dealing with Harley, Charlotte and Team. They have expert local knowledge of the Hanmer Springs area, are always professional in all dealings and if they don't know the answer to any question(s) raised will investigate to find out the relevant information and answers.

Very good at responding to us and keeping us informed

Great communication from Harley and team, good follow up and a very pleasant person to deal with

Easy to deal with. Relatable to us. Long journey to get to where we are now, so very patient with us.

Harley and team were extremely helpful in every way. Professional

Fantastic help during the whole purchasing process from the start when we were looking for a house through contract negotiations and after, providing advise and local information on utilities and local services.